Made From 100%
Genuine Hallmarked
Sterling Silver

Shipping & Delivery

Shipping within Australia is free. If you require delivery by courier or overnight delivery, then the cost will be added at the time of invoice. In all instances we will notify you of the expected delivery time, based on the information we have at the time of processing your order.  Silver Direct uses Australia Post or FedEx both of whom provide a tracking system.

Privacy & Security

The internet offers the chance to collect information about site users. This information can be peronally identifiable information or aggegated information. However, your privacy is important to us at Silver Direct . We want to be sure that you understand the terms and conditions relation to the the way in which we collect information and the use of that information. This Privacy Policy tells you that information we collect will never be sold or distributed to any other party.

Returns & Replacements

Any problems with items you receive must be returned to us within 14 days of receipt. We guarantee a money back refund providing the product is received back within this time frame and in original condition. Return postage will be at the customers expense.

Ordering

Once you have placed your order, you will be sent a confirmation email. An additional email will also be sent to you once your order has been despatched. This will have a date and tracking number. If you are unable to find your order via the tracking system, please contact us and we will gladly follow up on your behalf.

Updating Account Information

As stated in our Privacy Policy all customer account information is confidential to Silver Direct. Please ensure at the time of order all details are accurate to avoid delivery delays.

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